For Current Tenants

Tenant Portal

Pay rent, request maintenance and find your lease. Pick the state your rental home is in and we will take you to the right sign-in page.

Choose Your State

Intempus runs separate portals by market, so your account only exists in the one that holds your lease. Pick the state your rental home is in, not the state you live in now.

Each link opens the Propertyware sign-in page for that market in a new tab.

What You Can Do In There

Everything below is self-serve, so you are not waiting on anyone to get back to you.

Pay rentBank transfer or card. Set up automatic payments once and rent goes out on the same day each month without you having to remember.
Request maintenanceFaster than calling. Your photos and access notes go straight to the vendor, and you can see the status without chasing anyone.
Find your leaseYour lease, addenda, notices and your full payment ledger, all downloadable whenever you need them.
Update your detailsPhone, email and emergency contact. Keeping these current is how we reach you when something is wrong with the home.
Maintenance emergency?

Do not use the portal. Call us. An emergency is anything that threatens safety or is actively causing damage: no heat in winter, a gas smell, flooding, a sewage backup, a broken exterior door or lock, or no water. The line is answered every day of the year.

Call (844) 448-2247

Before You Call Us

The answers tenants ask us for most often are already written down.

Tenant Portal Questions

The ones we are asked most.

I never received my portal invitation. What do I do?

Your invitation comes from Propertyware, not from us, so it often lands in spam or promotions. Check there first. If it is not there within 24 hours of your lease starting, call us on (844) 448-2247 and we will resend it.

I have an invitation but my password does not work.

Use the Forgot Password link on the portal sign-in screen rather than requesting a new invitation. The invitation link expires; the password reset does not.

Which state do I pick if I moved?

Pick the state your rental home is in, not the state you live in now. The portals are separate systems and your account only exists in the one that holds your lease.

How do I pay rent?

Sign in to the portal and use the payments section. You can pay by bank transfer or card, and you can set up automatic payments so rent goes out on the same day each month without you remembering.

How do I report a maintenance problem?

Submit it in the portal. It is faster than calling because it reaches the vendor directly with your photos and your access notes attached, and you can see the status without chasing anyone.

What counts as a maintenance emergency?

Anything that threatens safety or is actively causing damage: no heat in winter, a gas smell, flooding, a sewage backup, a broken exterior door or lock, or no water. Call (844) 448-2247 for those rather than using the portal. The line is answered every day of the year.

Where do I find my lease and my payment history?

Both are in the documents section of the portal. Your ledger shows every charge and payment on the account, and you can download it.

I am moving out. What happens to my deposit?

Deposit rules differ by state, so the timeline and the deductions allowed depend on where your home is. We send you the move-out instructions and the itemized statement in writing, and you can ask us for the statutory deadline in your state at any point.

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